Otto's Tire And European Auto Repair - Los Angeles, California

Rolando Riggio

Bilingual Review below: (English/Español)

As a person with a busy schedule, who is knowledgeable of their own vehicle, and what it really takes to make certain repairs to my truck I have to admit I am not easiest customer for a mechanic and for that reason I am grateful to have Otto in my neighborhood and as a mechanic. They are reasonable in the pricing and ensured that my truck stays running even after it being 25 years old with a rebuilt motor.

I was helped with acceleration issues that were even confusing the mechanics at the Toyota dealership and got my truck back running like it was essentially new.

I have to be honest and say that this wasn't fixed on the first try and I think that's what made Otto stand out. Instead of just handing me a half done repair the company ensured that my truck be running at exactly how it should and I was given a loaner vehicle in the meantime.

Thank you Otto for being a great mechanic. The neighborhood is grateful for your services. Much success to you and your business.

ESPAÑOL:

Como una persona con una agenda ocupada, que conoce bien su propio vehículo y lo que realmente se necesita para hacer ciertas reparaciones en mi camioneta, debo admitir que no soy el cliente más fácil para un mecánico, y por eso estoy agradecido de tener a Otto en mi vecindario y como mecánico. Son razonables en los precios y se aseguran de que mi camioneta siga funcionando, incluso después de 25 años con un motor reconstruido.

Me ayudaron con problemas de aceleración que incluso confundían a los mecánicos en el concesionario Toyota y lograron que mi camioneta volviera a funcionar como si fuera prácticamente nueva.

Debo ser honesto y decir que esto no se solucionó en el primer intento y creo que eso es lo que hizo que Otto se destacara. En lugar de entregarme una reparación a medias, la empresa se aseguró de que mi camioneta funcionara exactamente como debería y me dieron un vehículo de préstamo mientras tanto.

Gracias, Otto, por ser un excelente mecánico. El vecindario está agradecido por tus servicios. Mucho éxito para ti y tu negocio.

Jose Chicas

Excelente servicio. muy recomendado buena comunicacion y precio razonable
A+++++

julver nunez

Hace muy buen trabajo

Nancy Barreno

Excelente servicio!

Omar Walrus

I’ve been taking all my cars here since I got my first BMW 10 years ago. I bought a broken down GL450 in 2020 and Vicente got it up and running like new. Now almost 5 years later I made it up from LA to Washington without any issues. Honest and honorable work! Thanks Vicente and the team!

Damian von Ober

Here's the updated review with the addition about pricing:

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I was beyond impressed with this shop—truly the best Audi/VW independent service center specializing in European cars and metric mechanics near DTLA. On my first visit, I came in to get an estimate for issues with my 3.2L VR6 engine, which had lost power and triggered a CEL, requiring serious work. They provided a thorough estimate for the timing chain replacement.

The team here is amazing, and special thanks to Otto for fine-tuning and curating such an outstanding mechanic shop just a few blocks from the heart of LA. Their prices are unmatched—honest, straightforward, and the best in town. The work took a few days, and now my car runs like it's brand new, straight from the factory!

Thank you, and I'm looking forward to our next tune-up and upgrades soon.

Five-plus stars!

Michael Maher

Thank you so much, Randy, for taking the time to clear the clogged windshield wiper nozzle in my 2003 EuroVan! I had some friends coming into town, and I called up at the last minute. Vicente told me to come on in, and Randy quickly helped me out when I arrived. He refused to take my money, so I wanted to leave a review instead. Thank you SO MUCH for the friendly and helpful workers at Otto's Tire and European Automotive! You're always there when I need you.

Rose N.

Very professional folks and I never feel like I’m being taken advantage of. Their prices are fair and they never try to upsell. They found an issue with my car during a routine maintenance and flagged for me that it might be covered by an extended warranty from VW. Even offered to call up the dealership to verify for me.

They have earned my trust and I will not be taking my car anywhere else as long as I’m in LA.