Maaco Auto Body Shop & Painting - Springdale, Arkansas

Michael Lynn Butler

Very professional. Great price for entire 2008 Honda Ridgeline truck painting. Josh kept me informed on all progress and any concerns. Job was completed on time, even with ordering a new front bumper. I would highly recommend.

Matthew Olinger

Originally all my service was great, after a few months I've already got multiple chips on my bed, when I called up to maaco they originally told me that it would be covered under warranty. I get up there and they look at it and said to do it right it would be 400 out of my pocket to fix it the right way. I then asked for touch up paint to do it myself and the guy at the counter proceeded to tell me he couldn't find my paint code and I would need to go to orielys to have them look it up when they looked it up originally. I'm disappointed in the warranty system especially since I paid for upgraded base that was supposed to be more chip resistant.

Daniel Lando

They said they used new parts for the car, and you can see the marks, and said the color will match the car and it clearly dont. They also said didnt make payment when we showed proof, and said he will call the cops on us if we dont stop asking about it.
I was going to use this place to paint my car when I went there, but Jason an employee said they dont do that stuff, when I bought a pen and wanted them to put it on or show me, He turned me away on that.

Dai “White Wolf”

Well, I'm never going here again. I mean I kind of expected a sub-par job from a large chain body shop whos goal is to pump out paint jobs... but the apparent LACK of care about the quality of their work and overall professionalism is unreal.

The FIRST time I went to pick up the car, we discovered they had to buy some retaining clips for the bumper they didn't know, or forgot, they needed. (Which I guess were put on, even though the bumper is still popping out on one side?! )

The SECOND time (at least it was the next day) we find out that the paperwork I'd left with them from the insurance company (you know, the important one that they needed in order to get paid) had been lost.

THIRD time's the charm, I guess, another 4 business days after that I can finally take the car. The end result? There was obvious paint overspray in at least three places. The inside of the car was FILTHY with dust- on all four doors, on the dash, on the console, and even on the windshield. The hood already had a chip at the front edge. More than one clip was broken or almost broken that holds the exterior window trim in place, so now it doesn't sit properly on at least two doors. The paint is rippled in multiple places, some worse than others (mainly the bottoms of the doors), and the quarter panel they replaced doesn't sit properly at the bottom. The backs of my door handles weren't sanded and/or clearcoated...?! I can't tell exactly because I can't SEE there, but the backs of some handles are smooth and some feel rough. I gave up on documenting all the fisheyes in the paint after a dozen or so... And the kicker? They put the freaken '3' in the badge back on crooked!!

OH, and they never had an alignment done, which I specifically asked if they would add in and was told they would. That's probably because they were having issues with my battery... which it would have been nice to mention to me as soon as it was an issue, instead of waiting until I picked up the car to say, "Oh hey, don't leave your door open, the battery's almost dead".

I am floored beyond belief. The only reason they didn't get one star is because they worked with me on the overall cost of everything; i.e., they fixed their mistake and changed the final price to what they had originally quoted me in the beginning. And hey...what was broken is fixed, and the car looks good from far away. ?‍♀️

Chase Drake

They really did a great job and worked with me on getting my car back quickly.
I am very happy on how it turned out. I had to clean up a little sanding dust but I was glad to with the job they did. Awesome work guys!

Jason Gill

Josh, Matt & Jason did a great job on my project and were easy to work with. Was able to discuss options beforehand, and am really pleased with the result. Great experience.

Chance Blessing

Attention to detail, customer service, and They go above and beyond to make the customer happy! All and almost half of the price of some the body shops I got quotes at. Even tho it’s a chain store it’s a local family that owns or managed it from what I seen. They did the body work and paint on my old 83 box Chevy and I couldn’t be more satisfied with the job they did!

McKenna Fleming

They are very good at communicating with their customers and fixed our car in a decent amount of time. The only thing that was concerning is that the job was already fully paid for by those who own the car, so we went in to pick it up, and the guy at the desk told us that it would cost 36 more dollars. The owner of the car went and talked to him and he ended up just saying nevermind and brushing it off. It seemed like they were trying to get a little more money out of 2 girls who don't really know much about cars, so just be cautious!