M Work Collision Repair kenny rd - Columbus, Ohio

Lucas Brooks

M Work Auto Body Shop es una joya en el mundo automotriz. Después de mi accidente, su artesanía excepcional resucitó mi coche, superando mis expectativas. El profesionalismo, la transparencia y la preocupación genuina de su equipo aliviaron mi estrés. El toque personal, desde mantenerme informado hasta ayudarme con el seguro, mostró su dedicación a los clientes. Mi coche se sintió como nuevo gracias a su trabajo meticuloso. M Work no es solo un taller de reparación; es un refugio de confianza y experiencia. Si necesitas reparaciones de coches, son la elección ideal. No puedo recomendarlos lo suficiente por su servicio excepcional y cuidado personal.

Debra Endicott

I had an exceptional experience with M Work Auto Body Shop when they repaired my car after it was in an accident. From start to finish, their service was top-notch. The team was not only professional but also extremely knowledgeable, addressing all of my concerns and questions.
The quality of their work exceeded my expectations. My car looked as good as new, and I couldn't even tell it had been in an accident. They paid great attention to detail, ensuring that every dent and scratch was expertly repaired.
What truly stood out was their commitment to customer satisfaction. They kept me updated throughout the entire repair process, and the job was completed on time as promised. The pricing was fair, and there were no surprise charges.
I highly recommend M Work Auto Body Shop to anyone in need of auto body repairs. Their expertise, reliability, and dedication to customer service make them the go-to choice for car repairs. I am genuinely grateful for their outstanding work and the peace of mind they provided during a challenging time.

Sarah Elizabeth Chase

It took awhile dropped car off dec 6 got it today, but the insurance company was difficult and m works had issues getting parts in a timely fashion. Overall I'm very happy with the precision of the work itself...they even put on my rear windshield wiper (I left the part in my car) and that wasn't caused by the accident. Make sure to ask for a loaner right away if you don't have another car. Jibril was very patient ...I think the techs did a great job.

Aren Peterson

Had a small accident and went to M works for the repairs. The employees there were very nice and responsive. Charles kept in contact with my dad who was helping with the process, and answered any questions we had in a timely manor. The only issue we had was that someone there didn’t order a part that was needed, on time, so it took longer to repair the car than expected. However, they made it right by contributing to the cost of extended time with my rental car at enterprise. The only issue we had was the length of time the repairs took. We thought it would take about 12-15 days, but it took from February 19 to April 16, so about two months. Overall we are happy with the work done. They also helped me put my new license plate on as an extra favor.

Samuel Mitchell

M Work Auto Body Shop exceeded my expectations in fixing my 2020 Toyota Camry. The professionalism and attention to detail were evident from the moment I dropped off my car. The repair work was flawless, and my vehicle looked as good as new. I couldn't be happier with the results.

Rebecca J Perry

I brought my Tesla Model 3 to M Work Collision on Kenny in early March. It needed some body work, & the car made a horrible creaking sound related to that issue. This was NOT an insurance job. Charles did my estimate & communicated with me. He looked at the body, & said they'd put the car up to see what made the creaking sound (although he suspected it was a door out of alignment). I brought the car in. Communication was good - Charles called often with updates, including one where they had purchased & installed extra parts BEFORE getting my permission. As I thought it was necessary I agreed after the fact. Should have been a red flag.

The shop bent a few parts putting the car back together, and there was a couple of week delay to get the car back. Accidents happen so I was patient. Went to pick up the car, the rep was going through paperwork & was about to charge me - when I asked about the creaking noise. Only THEN did he tell me "there's nothing wrong and we couldn't fix it." But the car still makes HORRIBLE noises when it goes into drive. If I hadn't asked, he would have waited for me to drive off and (immediately) hear the horrid noises. The car is not fixed for the primary reason I brought it in. Also there is NO WAY there is nothing wrong with the car. They did their best to convince me it was a "well known Tesla problem" (to which I replied "why can't you fix it? Or tell me that immediately when I brought it in?"). "Well we only charged you for work we did." Yea, but not what I brought the car in for! And I agreed to a price that would fix the creak.

The rep said "well, I could ask Tesla but that might take a couple of weeks." At that point they had my car for five weeks. He insisted both that there was nothing wrong with the car AND that Tesla used cheap Hyundai suspensions AND that I would have to take it to Tesla. Wish that had been communicated on the front end.

I would NOT take a Tesla here. They were dismissive of communication with Tesla, dismissive of "cheap" Tesla parts, and basically said the cars were "not actually cars but computers on wheels." Yes, and they are supposed to be a certified Tesla shop that can deal with that.

My main beef, though, is that the estimator called me weekly. He called with updates on parts, called when they messed up and needed more time, called to tell me they "accidentally" installed extra stuff I needed to pay for before asking me if it was ok, etc. He NEVER mentioned that the work done wouldn't fix the main problem. NO ONE mentioned bad cheap Tesla Hyundai-made suspensions that they couldn't fix until I picked up and ASKED if the noise was gone. There were ample opportunities to do so, and it was CLEAR that my purpose was to get that fixed.

Their answer? Take it to Tesla. Should've done that in the first place.

The body work looks good, but I would have never paid this much to not fix the entire car. They also claimed it was detailed and was covered in dust.

Hannah Gallagher

I recently had a hit and run done to my car. (I have the worst luck). My husband found M Auto Body, and they were absolutely amazing! They were professional and courtesy. They took their time to hear me out when I went over the damage with them. I recently got my car back and it's perfect!!! They did such a wonderful job! I highly recommend them! They truly seemed to care! When we first called, we spoke to Alex, and he really, really helped us out! I wish so, so badly I got the woman's name that ran the front desk (im sorry), but she was ABSOLUTELY amazing!!!! She was just so great! I'm so happy to have my car back and I can see they literally took their time making sure no matter how big or small the issues with my car had, they took their time and fixed ever last thing! Thank you so so much, M Auto Body! You all were so great to us! I also want to thank Jason for being so helpful. I didn't get the opportunity to meet the owner, but I believe I was told her names Debra! Debra, you have some awesome people working for you! I can't thank you enough for what you did for our family! ANY CAR ISSUES GO TO M AUTO BODY!!! You won't regret it!! I wish I could do 10 stars!!

Benjamin Graham

M Work Auto Body Shop did a fantastic job fixing my 2018 Ford F-150. The repair work was completed promptly, and they even cleaned and detailed the truck before returning it to me. The attention to detail and customer service were top-notch.